Balancing robust ID fraud prevention with a seamless customer experience
Identity fraud has become a critical concern for mobile network operators (MNOs). Unfortunately, the strategies commonly employed by MNOs often fall short, making it difficult to assess the full scope of the issue and address underlying security vulnerabilities. Traditional mitigation techniques offer limited effectiveness against sophisticated and well-organized fraudsters.
This whitepaper delves into the nature of the ID fraud threat and the substantial financial impact it has on MNOs.
We also present a novel approach to fraud prevention that effectively distinguishes between legitimate customers and criminal actors. By integrating real-time ID document verification with seamless biometric authentication, Thales Trusted Digital Identity enables MNOs to significantly reduce fraud losses, improve the customer experience, and streamline routine administrative tasks.
What you’ll learn:
- Understanding the types of identity fraud affecting mobile operators.
- Taking a holistic approach to fraud prevention - the importance of considering the entire MNO business when combating fraud.
- Measuring the finacial impact of ID fraud
- Identifying the flaws in traditional ID fraud prevention methods
- Implementing trusted digital identity solutions to fight fraud more effectively.
Enjoy reading.
Download the report