Thales offers services dedicated to optronics maintenance, such as the delivery of spares & consumables, on-site diagnostic & preventive maintenance, on-site repair and the classical factory repair.
Furthermore, some services are more focused on the improvement of the use of optronics solutions. Thales can propose software or hardware upgrades to improve equipment performance and maintenance capacity, as well as training for maintenance activities and/or the operational exploitation of the equipment.
If you are seeking to undertake maintenance tasks in your own organisation, we provide all the tools, benches, training and parts you need to handle your own maintenance with the greatest degree of autonomy.
Despite the very long duration of its optronics offering, air forces can still choose new Thales optronic solutions for better operational performances or using new technologies.
To always provides the best operational capacities to its customer, Thales offers to dismantle your old equipments that you do not longer need, by recycling or refurbish the outdated items.
Thales is able to provide the support you need, when you need it.
Spares and Repairs
Having your own stock of spares increases fleet availability and autonomy. We employ complex probabilistic models to calculate the level and location of spares to match your operational needs, and propose all the resources and training you need to do your own maintenance. However, if you prefer an out-of-house spares and repairs solution, our technical experts will provide reliable diagnostic and repair services at Thales facilities.
On-Site Maintenance
Highly experienced and trained Thales engineers travel to your site to rapidly diagnose issues and maximise performance and reliability, without the logistical burden of dispatching equipment to Thales factory. They bring a full set of tools and equipment to perform any level of maintenance you may need.
Training
Armed forces throughout the world recognise the quality of Thales’s training services. For airborne optronics equipment, a full programme of traditional new-user training and refresher courses are available, as well as continuous training for maintenance staff tailored to individual fleets and logistics organisations. We also propose flexible e-training opportunities.
Upgrades
Thales systematically proposes the latest software upgrades so your optronics equipment will always benefit from the latest technology and perform at its best. We help you plan the best upgrade paths for your equipment fleet to maximise equipment performance and operational readiness.
Obsolescence Management
During the equipment’s lifecycle, certain replacement parts and critical components become harder to find, leading to loss of functionalities or a decrease in performance. With our obsolescence management service, we study all solutions to extend equipment usage and support, even the redesign of sub-assemblies parts to extend the products lifeycle as much as possible. You can plan ahead to optimise spare parts inventory and choose the best migration paths for your particular fleet.
Dismantling
Older optronics equipment that is rarely or never used may contain valuable parts. With our dismantling service, we find ways to recycle these older products or items. This allows us to offer a secure and sustainable refurbishment service to ensure the maximum value of all your systems. Professional dismantling and recycling guarantee that your data is protected, free up storage space to save costs and reduce your environmental footprint.