Visa Management Solutions (Visa, eVisa & Permits)

visa management software

Thales Visa management is now essential to a modern, integrated border management system. It is key to enhancing both security and convenience.

Visa Management is a full suite of service-oriented applications designed to securely manage visa applications and issue visas, eVisas, and resident permits.

These applications are designed for use at:

visa application centers,
embassies,
consulates,
and other visa-issuing locations (e.g., visa on arrival).

Thales Visa Management also features a convenient visa web portal for even greater ease of use to begin the visa application procedure at home.

Smarter visa system

Visa Management covers every step in the visa application procedure—from fee payment and appointment scheduling to background checks, registration of personal details, biometrics capture, and the printing of visas—everywhere in the world.

Thanks to the life cycle management module linking every step of an individual visa application, the software suite remains a cohesive whole, enabling a secure and traceable end-to-end procedure.

Visa Management forms an integral part of intelligent, integrated border management.

Hardware-agnostic solutions

All solutions are built hardware-agnostic to ensure independence from past or future suppliers.

Above all, our solution protects our customers from vendor lock-ins in biometric and travel document scanners.

Agility to meet existing needs

The suite can be deployed to suit any configuration.

This software includes the customer’s choice of centralized or decentralized operations, outsourced or internally managed enrollment, and regional or central validation of visa applications.

The modular design of our solutions means they can be run separately without necessarily deploying the full suite.

Their compliance with international standards enables easy integration into an existing system.

Convenience through fast, fully secure operations

Visa Web Portal
Automated travel document identification and verification, including
Automatic capture of biometric and biographic data
Traveler biometric data capture with live quality control
Enrollment including biometric verification of traveler (traveler’s photograph and fingerprints against passport information)
Automated comparison of identity against text-based and biometric control/alert lists
Visa application can then be approved (steps to follow the customer rules)
Visa Printing and fingerprint verification to ensure a secure issuance
Our visa application life cycle management module supervises all operations across the customer's organization.

Online visa application

Discover our web dossier on the online visa application to see the impact of setting up an eVisa on operating costs and the opportunity it presents for revenue generation.

Customer stories

Serving over 40 sovereign governments

The world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide uses over 10 Visa Management Software to serve over 800 visa application centers located in over 80 countries across five continents.

Republic of Tajikistan

In 2016, the Republic of Tajikistan's ministry of foreign affairs selected Thales to deliver a biometric Border Management System and an online Visa Management system to facilitate the Visa application process and boost tourism. The solution scope encompasses border and integrated visa management with Head Quarter. The Border Management system is deployed at 20 border points (including 2 international airports and land border points), with 85 primary inspection stations and 20 secondary inspection stations. The system is connected to ePassport PKI and Interpol STLD.

In 2019 the number of passengers at the border increased by 15% compared to 2018 thanks to the new border management system, and the online VISA showed a high increase. This success is based on the security of the systems deployed by Thales.

Gabon

In 2016 Gabon's Department of Homeland Security DGDI selected Thales to supply and implement a fully integrated border and visa management system.
The visa management system simplifies and speeds the issuance of visas, e-Visas, and resident's permits. This suite of applications was used to create Gabon's e-Visportal service in July 2015, enabling visitors to use the Internet to apply for a visa to enter the country. Once the Electronic Travel Authorization (ETA) is delivered, the visa is issued at Libreville International Airport upon arrival.
The solution is built around the centralized, back-office Thales Visa and Border Management System. This supports automation of queries to databases - such as Interpol's - that alert authorities to potential threats and risks. Besides, the Automated Border Control kiosks now offer travelers rapid, 'self-service' passport checks at the country's main airport, which handles around one million passengers annually.

Ghana

Ghana entrusted Thales with its eImmigration system, which is central to the eGhana project—an ambitious plan to create a modern IT infrastructure that can support sustainable development in the years ahead. Thales delivered ten 2 door ABC gates with a segregated verification process, single person detection and on-the-fly facial verification. The eGates are connected to Border Management to ensure risk assessment and transit information consolidation. The eligible population is pre-registered and pre-vetted passengers of any nationality.