The increasing interconnection of OT systems with IT networks, as well as the advancing digitalisation of business processes become more and more challenging for manufacturing companies and operators in the KRITIS sector. Industry 4.0 makes the protection of physical devices, machinery, industrial control systems and critical infrastructures increasingly more important. Cyber attacks can take place any time and materially harm companies.
In such environments, a Security Operations Center (SOC) is an indispensable aspect of a comprehensive security infrastructure. It proactively monitors, detects and responds to potential cyber incidents. The SOC operates 24/7/365 to continuously minimise the risks for the infrastructure.
The complexity of OT structures requires skilled specialists, who can secure the company infrastructure 24/7. Continuous 24-hour operation with experts, who master cyber threats as well as complex OT systems is economically challenging. This is why the security management process is often outsourced.
Being a reliable partner, Thales offers maximum flexibility to fully cover our customers’ security processes, and supports them in meeting the required security standards and regulatory requirements in the field of OT.
Our approach
Our approach is the development of a roadmap in close collaboration with our customers and security experts. It ensures a comprehensive incident response process including the following elements:
- Evaluation and preparation of the incident response plans from our customers
- Customer training in the latest security processes
- Establishment of a seamless connection between the Thales OT SOC and the customer infrastructure
- Definition of Service Level Agreements (SLAs) and clear responsibilities to ensure a defined process
- Implementation of a monitoring based on the customer solution or the SIEM Shared Service from Thales
- Reporting of only relevant incidents by Thales after an in-depth pre-analysis
- Provision of detailed reports for the operations and the management department
Our aim is not only to provide an effective incident response process with maximum security for the OT systems of our customers, but also to ensure smooth integration with our SOC.
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