Our support provides expertise building lasting relationships and trust
Thales focuses on customer intimacy; from having waterfront engineers co-located with end-users at the dockside, conducting highly tailored training, maintaining critical systems and equipment, to flying our experts around the world to provide support wherever it is needed. We believe in going that extra mile to solve our customer’s challenges and ensure that any concerns are swiftly resolved thereby maintaining the operational availability of their assets.
Thales has experience built up over many decades of providing fleet-wide support around the world with a focus on providing the engineering expertise and in-service support for a wide range of mission critical systems.
With our focus on developing lasting relationships and trust, our comprehensive and tailored approach for through-life support and planning considers all aspects of component and equipment obsolescence, technology refresh and/or technology insertion recognising the needs and constraints of our customers.
The technical support and training that Thales provides is designed to keep the fleet at a maximum state of readiness to meet the daily challenges of operations throughout its in-service life with a continued goal of reducing the customer’s total cost of ownership.
Why place trust in Thales’s support?
- World leading capability providers
- Dedicated teams of waterfront engineers deployed globally as required
- Access to global network of Thales specialists
- Tailored support solutions to meet customer needs
- Naval services including a full range of services and support packages